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About us:

While we’re all about More Jackpots More Often, it's also all about big entertainment. If you're looking for the thrill and excitement of big winnings, JackpotCity.com Online Casino is the place for you! We strive to provide you, the Player, with an incredible and rewarding online casino experience. That is why we have over 400 adrenalin-packed casino games to offer you, not to mention 18 amazing Progressive Jackpots! Dedicated to your privacy as a Player with us, we offer you a range of user-friendly Banking options, made secure by the latest in 128-bit SSL encryption technology. So you can rest assured that all your banking transactions are kept safe, and your personal details private. Operating under a strict license granted by the Government of Gibraltar, we have adopted the code of conduct of the Interactive Gaming Council (IGC), of which we are a member. Moreover, we are subject to monthly reviews by independent auditors, whose reviews of our payout percentages are published on our website every month, for you to view. With 24/7 Support available both telephonically and via e-mail, we are equipped to answer your queries and respond to any suggestions you may have. Making the winning casino experience of JackpotCity.com Online Casino one that you'll want to share in as often as possible!

Our Promise

We're committed to bringing you the most entertaining gaming experience.

As part of Belle Rock Entertainment, we share the vision to be the Players' choice in online gambling, and as such, our commitment to our Players is to consistently bring you the most entertaining gaming experience, the most exciting promotions and the most secure, best-regulated play available.

To that end we pledge the following: • The Best Online Casino Games • The Best Service and Support • The Best Chance of Winning • The Best Regulated Casino • The Most Secure Playing Experience

To Give You The Best Games On The Internet: We use software created and powered by Microgaming Systems, the world leader in gaming software. Microgaming is consistently voted 'Best of Online Gaming' by publications such as Gambling Online Magazine, Gaming Express and Casino Player magazines. It’s leadership position enables it to continually break new ground with original games and state-of-the art technology.

To Give You the Best Service and Support: Our 24/7 Support is operated by ForwardSlash, one of the world's most experienced online service providers. You will be looked after by a dedicated team of professional support staff who offer one-on-one service, 24 hours a day, 7 days a week. We are continuously improving and speeding up the processes of registration and payouts, without compromising your confidentiality and security.

To give you the Best Promotions and Chance of Winning: Microgaming employs electronic card-shuffling and randomization techniques to further ensure fair game play. Our PlayCheck service has been put in place to allow you to check and review all your game play activity and you can view your Account History by making use of our Transaction History facility. All payout percentages are reviewed by independent auditors, and with an average 97% payout ratio, you can expect better eturns than those from a land-based casino.

To give you the Best Regulated Online Casino: We recognize that we have a responsibility to never compromise your privacy and security. This is why we belong to the Interactive Gaming Council and operate under the strict guidelines of our rarely-awarded license from the Government of Gibraltar, a British Dominion. This Gibraltar License is highly sought-after, as the stringent due diligence carried out on both the company and the directors guarantees the safest gaming environment available. eCOGRA (eCommerce and Online Gaming Regulation and Assurance) has recently awarded us their Seal of Approval. eCOGRA is an independent organization based in the United Kingdom, devoted to improving and ensuring the integrity and security of online gambling. The eCOGRA Seal of Approval is awarded in recognition of: • Fair game play • Prompt payouts • Player service • Responsible Casino conduct

To Give You The Most Secure And Best Protected Playing Experience: Your security as a Player is of the utmost importance to us. We are committed to protecting your privacy, and do not sell, trade or rent your personal information to others. Online security measures (like passwords and account numbers) are used when all transactions take place. In this way no one can gain access to your financial or personal details.

When you register with us, your details are fully encrypted by the strictest 128-bit SSL encryption, for total security. When data is transferred over the Internet, we and our e-commerce partner use 128-Bit Secure Socket Layer Encryption Technology to ensure the security of all data. This is the encryption technique of choice globally for leading financial institutions.

All commercial transactions are facilitated by DataCash, the Internet's premier e-cash merchant. They provide our Players with safe and secure e-cash, and play an active role in fraud prevention and detection. Their aim is to ensure the integrity of clients' accounts and safeguard payments made to you. Risk Sentinel, advanced fraud-management software that protects our Players, has been implemented to provide you with ongoing protection.